Salesforce Agentforce Developer

Salesforce Agentforce Developer
We are seeking a highly skilled Salesforce Agentforce Developer with deep Salesforce platform expertise and a
focus on delivering AI‑driven business outcomes. The ideal candidate will build scalable and efficient
Salesforce solutions that integrate Agentforce Standard and Custom Agents with Salesforce Data Cloud to
enable intelligent, data‑driven automation. This role emphasizes the practical application of predictive
analytics, generative capabilities, and agent‑based workflows to transform sales and service processes while
maintaining strong platform governance and scalability. This role requires strong hands-on technical
development skills, alongside the ability to integrate AI-enhanced features to redefine the sales and service
lifecycle.
Minimum Years of Experience 5+ years of hands-on Salesforce Platform development experience in
Sales Cloud and Service Cloud, with hands-on expertise in Agentforce,
Apex, Flows, Lightning Web Components (LWC), and Salesforce
declarative configurations.
Duties & Responsibilities • Develop, integrate, and maintain Agentforce Standard and
Custom Agents and Data Cloud–powered experiences (data
ingestion, harmonization, and activation as needed), along
with Flows, Apex classes, triggers, Lightning Web
Components (LWC), Visualforce pages, and declarative
configurations while leveraging AI capabilities.
• Integrate AI-driven workflows to optimize processes and
enhance decision-making.
• Participate in design reviews and provide input on technical
architecture and solution design, incorporating AI
technologies for scalable solutions.
• Collaborate with Product Owners, Product Managers,
Architects, and QA to refine user stories and deliver
functional software with AI enhancements in iterative sprints.
• Ensure work quality through peer reviews, unit testing,
functional testing, and adoption of AI-assisted code build and
review tools for secure and optimized solutions.
• Troubleshoot and resolve production issues, including
performance bottlenecks, integration failures, and AI-related
errors, ensuring stable system operations.
• Maintain and enhance integrations with external systems
using REST/SOAP APIs, Platform Events, and middleware
tools, incorporating AI automation.
• Document technical solutions, AI use cases, and integration
of workflows, maintaining a system knowledge base for team
onboarding and support.
Basic Qualifications • Bachelor's degree in Computer Science, Information
Technology, Engineering, or related field.
• 5+ years of hands-on Salesforce development experience
(Sales Cloud and Service Cloud).
• Proficiency in Agentforce, Flows, Apex, LWC, SOQL, SOSL, and
Salesforce configuration, with the ability to incorporate AIpowered capabilities into automation workflows.
• Enthusiastic about AI, with a passion for learning and
implementing AI solutions to enhance development
processes and business outcomes.
• Familiarity with Salesforce integration patterns and API
development, leveraging AI frameworks to improve data
synchronization and automation.
• Understanding of Salesforce security model (profiles,
permission sets, sharing rules) and ability to evaluate AI
features for security impact.
• Agile/Scrum experience in a collaborative team environment,
with the ability to prioritize and deliver AI-focused user
stories and features.
• Salesforce certifications: Agentforce, Platform App Builder,
Platform Developer I and II, and Admin.
• Knowledge of enterprise architecture principles and scalable
design patterns, including those involving AI-based solutions.
• Ability to mentor junior developers, including training on AI
integration and best practices for implementing AI-driven
workflows.
• Experience with performance tuning and governor limit
optimization, incorporating AI-based tools to monitor and
improve system efficiency.
Preferred Qualifications • Knowledge of agentic monitoring tools and performance
optimization techniques, utilizing AI-powered analytics for
proactive issue detection and resolution.
• Experience in Test-Driven Development (TDD) and left-shift
quality concepts for efficiency and improvement of code
reliability.
• Prior work experience in an agile environment, with a proven
ability to deliver AI-enhanced features in iterative sprints
while collaborating closely with cross-functional teams.
• Strong problem-solving skills with the ability to break down
complex problems, estimate development time, and
incorporate AI tools to improve effort prediction accuracy.
• In-depth understanding of the technology landscape, staying
up to date on trends in AI, machine learning, and other
emerging technologies, and contributing innovative AIpowered ideas to the team.
• Demonstrates the ability to learn and apply the
organization's vision statement and decision-making
framework, aligning AI-driven development efforts with
business objectives.
Understands how team and personal goals contribute to the
broader organizational vision, with a focus on delivering
business value through AI-enriched Salesforce solutions.